18904 Montgomery Village Avenue301.947.2727

Montgomery Village, MD  20886301.704.5188

 

Summary

 

Tri-lingual (English, Spanish, and French) Software Test Engineer II with 6-years bioinformatics, 3-years medical device software testing experience, and 3-1/2 years supporting various government solutions. Highly analytical and experienced in writing comprehensive test plans, designing procedures, executing embedded system, and integration tests. Known for identifying requirement gaps which help software developers better focus development efforts with increased precision, and for clearly describing issues which helps reduce debugging time. Strong communication skills bolstered by ability to speak, read, and write English, Spanish, and French. Offer hands-on experience in medical, basic science, and molecular biology, in addition to teaching in a genetics laboratory setting.

Technical Skills

Management Systems & Test Tools:	Test Complete, AP Test Manager, HP Quality Center, QTP, LR, TFS, JIRA, Microsoft Visual Studio 2013
Enterprise Knowledge Sharing:	Confluence, SharePoint, SVN
Oracle Based Applications:	In-house Testing Software (IMC, Inc.)
SQL Based Applications:	MS SQL Server, MS SQL Server Management Studio
Software Applications:	Microsoft Office Suite (Word, Excel, PowerPoint), Outlook, MS Access

 

Professional Experience

 

ICF International, inc., TMS, Rockville, MD2013 – Present

Client Site: HHS Office of the Director, Bethesda, MD

Project: Program Support Center Digital Strategy

 

Software Test Lead/QA Manager/Business Analyst

 

·               Served as a business analyst (BA) for the new GovZone system and the Transit Benefits Program Management system (TSPM), and consultant for the GovZone Conference Tracking and Approval Module. 

·               As the TSPM BA, closely interacted with all clients and SMEs to gather, analyze, and finalize business and technical requirements. Participated in planning and other meetings for the TSPM project. 

·               Generated required project documentation such as updated requirements documents and user stories (over 230 user stories were generated and tracked in Team Foundation Server).

·               Assisted in generation of other project documents such as the QA Surveillance Plan (QASP). 

·               As the Test Team Lead, wrote Test Plans for the GovZone legacy system orderable service modules, Conference Tracking and Approvals Phase 2 (CTA-2.0), and the Transit Subsidy Program Management System to determine baseline functionality and support verification and validation of solution future development.  

·               Test plans were developed to be compliant with HHS EPLC guidelines as well as relevant industry standards and best practices. Generate other testing materials to be compliant with industry standards and best practices. Reviewed all test documentation to ensure accuracy and completeness. 

·               Performed verification of correct requirements implementation and issue resolution.

·               Participated in planning, training, and coordination of future user acceptance testing (UAT). 

·               Managed user acceptance testing activities, and reported results to appropriate stakeholders in a timely manner.

·               Initiated implementation of test automation tools to reduce testing time, expedite issue resolution, decrease time to delivery of products, and provide capability for one touch results reporting.

 

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ICF International, inc., EMS, Fairfax, VA                                                                                     2012 – 2013

Client Site: HUD Washington Operations Center, Washington, DC

Project: Next Generation Management System (NGMS)

Team: Independent Verification and Validation (IV&V)

 

Software Test Engineer Lead

•         Developed a Requirements Analysis and Evaluation Tool (RAET) to analyze solution requirements for clarity, specificity, completeness, and testability.

•         Performed analyses to ensure traceability of design documentation to solution requirements and test cases to ensure adequate testing coverage, verify the requirements are met, and the solution satisfies intended user scenarios.

•         Reviewed development contractor design and test documentation to verify compliance with HUD Project Planning Management Life Cycle, HUD Policies and Procedures, NIST 800-53, IEEE 1012-2012, IEEE 29148-2011, IEEE 829-2008, other industry standards and best practices.

•         Wrote Test Procedures to execute verification protocols for NGMS Budget Formulation and Forecasting (BFF) an enterprise solution being developed to support HUD in management of rental assistance and other HUD expenditures.

•         Coordinated and oversaw testing activities performed by the NGMS BFF IV&V Team to ensure the solution met requirements and satisfied intended use.

•         Performed a review of current development efforts and provided a gap analysis with corresponding recommendations for ongoing and subsequent development efforts.

•         Performed criticality analyses to determine requirements prioritization for subsequent solution development.

 

CACI International, inc., Federal, HUD, CPD, CDBG, DRGR, Crystal City, VA2011 – 2012

Software Test Engineer Lead

•         Wrote Test Procedures to execute verification protocols for DRGR (a re-engineered J2EE application that supports HUD, utilized for grants reporting) project software, updated TCs to test new feature functionality with each software iteration.

•         Created automated test scripts using Test Complete to execute regression testing upon completion of each project software iteration.

•         Performed manual functional GUI testing of new features for each software iteration as well as verification of database content via SQL queries using SQL Tools.

•         Responsible for ensuring that the test design and documentation support all applicable client, agency or industry standards time lines and budgets.

•         Review requirements, specifications, and documentation to gain a thorough understanding of the programs and processes to be certified in order to raise issues, questions and concerns to ensure that quality processes are developed in conjunction with the user requirements.

•         Responsible for ensuring that testing conclusions and recommendations are fully supported by test results, and project managers are fully informed of testing status and application deviations from documented user requirements. 

•         Validate results, report discrepancies, and follow through to ensure that all issues are resolved.  

•       Familiar with NIST 800 standards for C&A and ability to maintain the documentation required by these standards.

 

Qiagen Corporation, R&D, Software Integration, Gaithersburg, MD May 2009 – June 2011

Software Test Engineer II

•         In addition to ensuring all development and testing adhered to and complied with FDA CFR 21 820.30 and ISO 13485, utilized Agile and Scrum methodologies for software development and testing.

 

 

 

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•         Wrote Test Procedures to execute verification protocols for NexGen project CCU software, update TCs and Traceability Matrix (covered 272 of 619 total system requirements) as needed with each software iteration.

•         Ensured all testing, protocol deviations and system defects were properly described and recorded (met Good Documentation Practices) prior to each release of software.

•         Performed QC of Software Requirements Specification document, keeping team informed of needed updates.

•         Wrote periodic project summaries to update senior personnel on project milestones in addition to technical bulletins for use of various tools used in instrument reliability studies.

•         Collected and analyzed data for instrument reliability studies (daily monitoring of proper instrument calibration, determined optimal pump speed during liquid dispense and aspiration to minimize bubble production during assays using different buffer formulations, reported any channel blockages to appropriate technical staff, monitored correct pipetting of various assay components to include pick-up, correct volume dispensing, and proper tip ejection, monitored correct usage of wash buffer reservoirs, monitored correct pipettor arm movement and error recovery modes, monitored data recovery after power disruptions, monitored reliability of luminometer readings with various assays), coordinated laboratory resource and instrument usage, and assisted assay integration personnel troubleshooting assay development activities.

•         Trained and assisted assay integration personnel in software installation and troubleshooting.

Notable Accomplishments:

·               Created 62+ test cases (10-15 steps each) covering 272/619 system requirements in team of 3-test engineers.

·               Contributed to identification of software and system defects, and issue resolution by implementing AP Test Manager, HP Quality Center, Test Complete, JIRA, and Confluence over 6-month period, meeting all deadlines.

 

UNIVERSITY OF PHOENIX, Maryland Campus Nov 2007 – June 2009

MBA Graduate Student - While full-time graduate student, worked as Software Test Engineer II on contract assignments.

 

Manpower Professionals, Timonium, MD2007 – 2009

Software Test Engineer II, ContractorMay 2008 – May 2009

Client: Qiagen Corporation, R&D, QIAplex MDD for HPV Genotyping LQ, Gaithersburg, MD

•         Wrote Test Plan and Test Procedures (365 page document) to execute verification protocols for QIAplex MDD for HPV Genotyping Software. Updated all documents (with each software iteration) including Gap Analysis for HPV Genotyping: Design Goals vs. Requirements, Traceability Matrix, FMEA document, Design Goals document, Test Iteration Plan, and Test Iteration Report. Provided periodic project summaries to update senior personnel on project milestones.

•         Ensured all protocol testing, protocol deviations, and system defects were properly described and recorded.

•         Performed QC of Software Requirements Specification and software installation procedures documents.

•         Participated in project planning, design review, and timeline updates for QIAplex MDD for HPV Genotyping software delivery.

•         Demonstrated use of Hc2 Suite 4, and QIAplex MDD for HPV Genotyping software to senior personnel and other collaborators.

•         Performed validation for Arrow PC with Hc2 Software and Hc2 Suite 4 software and Assisted with Team Foundation Server validation.

Notable Accomplishments:

·               Achieved 100% coverage in testing of system requirements, significantly contributed towards successful and timely resolution of all critical and major system defects which led to marketing of one of the above products to market in Europe, and positioning the product to undergo successful FDA approval.

·               Hired as a permanent Qiagen employee.

 

 

 

 

 

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Software Tester, Contractor                                            Dec 2007 – Jan 2008

Client: Digene Corporation, R&D, Digene Hc2 System SW v3.0 Development Group, Gaithersburg, MD

•         Worked with client diagnostic application to execute latest software version QA testing and validation protocols, performed functionality testing of diagnostic equipment, interfaces, and system software.

•         Ensured all testing, protocol deviations and system defects were properly described and recorded, meeting Good Documentation Practices.

•         Assisted with Quality Control of all testing documentation and editing test cases to develop updated QA protocols. Also completed required updates to the Defect Tracking database.

Notable Accomplishments:

·               Significantly contributed to completing all verification and validation tasks (three testers) in seven weeks’ time and getting updated software iteration to market on time.

 

IMC, Inc., Reston, VA2005 – 2007

Tester / Analyst, NIH Contractor, Clinical Applications Group

Client: NIDA, Division of Pharmacotherapies and Medical Consequences

•         Participated in software development life cycle which included creation of design, requirements, and testing documentation.

•         Wrote and executed test plans for manual system testing, detailed specifications (described user needs, application functions, etc.) for Clinical Applications group development team to follow, various reports, summaries, technical documentation, which included user manuals and how-to guides.

•         Worked with senior analysts supporting analysis and documentation of a variety of complex business processes including evaluation of current business processes to make recommendations and implement these to improve program effectiveness and / or productivity as well as enhance programmatic procedures.

•         Performed broad and detailed research as well as analysis for potential future business development and presented information to higher level management.

•         Prepared training agendas and assisted in conducting system training for new clients, performed Application Support Service via phone and emails, maintained clients updated on system enhancements via a newsletter.

•         Created, set up, and organized an information center for tracking and documenting customer service calls, trainee status, and training sessions.

Notable Accomplishments:

·               Selected as subject matter expert (SME) for special project to research potential development of “hands free” software and hardware package for hospital records management. Leveraged demonstrated experience in field of biomedical information systems as well as transcription software.

 

KEVRIC, an IMC Company, Bethesda, MD2000 – 2005

Biomedical Information Systems Analyst, on-site NIH Contractor

Client: NIH, OD, OSP, Office of Biotechnology Activities – Recombinant DNA Team

•         Worked with client site staff to understand business environment, define processes and translate into software system requirements for creation of national database that contains pharmacovigilance, clinical trial, and adverse event information for government sponsored and industry sponsored gene transfer trials.

•         Conducted research, reference and information retrieval assistance to client site staff and the public. 

•         Provided input / QA / QC regarding enhancement of regulatory reporting as well as other complex business and programmatic processes.

•         Assisted in analysis of informed consent documents for safety and ethical issues.

•         Wrote SOPs and provided QA / QC and user support services to ensure proper system use.

•         Participated in interviews for potential hires and provided input.

•         Assisted with training and supervision of new hires, and delegated work assignments when necessary.

Notable Accomplishments:

·               Received several merit awards in recognition of outstanding dedication, excellent service, and significant contributions toward the creation of a national database that housed information for 655 clinical studies (800 data points per study).

 

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Additional Relevant Experience

 

Held a variety of research roles in the biomedical field as well as medical administrative roles in medical settings to include Orthopedics, Fertility, Gynecology, and Oncology. Held a graduate Teaching Fellowship and taught the undergraduate Genetics Lab, under the mentorship of Jack Frankel, PhD at Howard University.

Notable Accomplishments:

•         Served as interpreter, translator, and patient liaison for Spanish-speaking and French-speaking patients. Explained diagnosis and treatment plan to patients as needed.

•         Prepared medical reports and correspondence for doctors with specialties in psychiatry, psychology, ophthalmology, podiatry, gynecologic oncology, urology, radiology, internal medicine, and cardiac surgery.

•         Performed cell culture and molecular biology techniques and served as lab instructor to medical students.

•         As a graduate student, assigned under an MBRS grant to participate in research at the Howard University School of Medicine Biochemistry Department.

 

 

Education

 

•         MBA, University of Phoenix, Maryland Campus, 2009

•         Medical Administrator / Business Diploma Biology / Medical Office Administration, Abbie Business Institute, Frederick, MD, 1996

•         MS Coursework in Molecular Biology, Howard University, Washington, DC

•         BA in Biology, Trinity College of Washington, Washington, DC

•         Trilingual Secretarial Diploma, Ecole Reymond, Geneva, Switzerland

•         High School Diploma, San Jose de Cluny, Lima, Peru